Could ‘chatbots’ be the answer to solving the undeserved parking tickets that thousands of people across the world have to sit back and accept every year? Well, a British teenager called Joshua Browder is doing his best to drive this possibility forward through the use of chatbots that can interact with the average member of the public. Once you have signed in to the website you’ll be asked a series of questions by the chatbots that will decide whether you have grounds for an appeal in your parking penalty case. If there is a claim to be had, you are then provided with a template letter to be forwarded to your local council parking department for an appeal.
For the full story click here.